Under the supervision of the Member Service Manager independently performs membership sign-ups, facility tours, pro-shop-juice bar sales, prospective members and member inquires, data entry and filing.
HIPAA: This position will have access to the following Protected Health Information in order to carry out the duties related to their position at Hays Medical Center based on the following criteria:
Primary – required (routine) to do the job;
Secondary – required for the job, but mostly be exception; and
None – no approved access
Description of Information
Patient Demographic Information (information used to identify a person): Name, Date of Birth, Address, Race, Marital Status, Religion
Financial Information/Insurance (information related to insurance, billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Plan Elements Covered, Payment Information, Payment Rates
Clinical Information (information that describes a patient’s health status): Diagnosis, Reports/Medical Notes, Test Results, Problem List, Procedures, History and Physical
Coding Information (clinical information that is in (alpha) numeric format): ICD-9 Codes, Rev Codes, CPT Codes
Education/Experience: High School graduate or equivalent required; related experience in a high volume service industry to grow and retain membership base preferred; prior sales experience preferred.
Certificates and Licenses: Basic Life Support (BLS), Automated External Defibrillator (AED) and Basic First Aid certification required or must complete BLS and AED certification with in the first two weeks of employment; Basic First Aid certification to be completed within the first six months after hire.