The University of Kansas Health System

  • Clinic Office Assistant - Walk-In Clinic (Full-time; days)

    Department Walk-In Clinic
    Shift Days - Full-Time
    Requisition ID
    Position Location
    Administrative & Clerical
  • Position Summary

    Performs basic clerical and receptionist duties by maintaining the physical environment of the area. Transcribes physician's orders, copies records, relays messages, prepares, compiles and maintains various records.


    12 hours shifts; CNA preferred but not required



    • Collects patient identification and demographics, HIPAA forms, insurance information, collects co-pay.
    • Documents indicated signs/symptoms and consent for treatment.
    • Completes and maintains registration process.
    • Schedules appointments, tests and procedures.
    • Maintains current knowledge of ICD-9 and CPT codes.
    • Maintains fax queue.
    • Sends patient communication regarding appointments/tests/procedures.
    • Receives/distributes mail, answers phones, screens and directs caller’s retrieves records from storage; and maintains reception/waiting area.
    • Prepares, maintains and files/scans records.

    HIPAA: This position will have access to the following Protected Health Information in order to carry out the duties related to their position at Hays Medical Center based on the following criteria:


    Primary – required (routine) to do the job;
    Secondary – required for the job, but mostly be exception; and
    None – no approved access



    Description of Information



    Patient Demographic Information (information used to identify a person): Name, Date of Birth, Address, Race, Marital Status, Religion



    Financial Information/Insurance (information related to insurance, billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Plan Elements Covered, Payment Information, Payment Rates



    Clinical Information (information that describes a patient’s health status): Diagnosis, Reports/Medical Notes, Test Results, Problem List, Procedures, History and Physical



    Coding Information (clinical information that is in (alpha) numeric format): ICD Codes, Rev Codes, CPT Codes




    Education/Experience: High school graduate or equivalent required; clerical experience and medical terminology preferred; basic computer knowledge required.



    Certificates and Licenses: Additional certification may be required and specific information and the timeframe in which such certification must be attained will be provided by the department director/manager/supervisor at time of hire/transfer into department.


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