The University of Kansas Health System

Food Service Assistant (All shifts)

Department Dietetics
Shift Multiple Shift Options
Requisition ID
Position Location
Facilities & Support Services

Position Summary

The service assistant independently performs dietetic duties including but not limited to: sorting, cleaning and sanitizing dishes and food delivery carts, monitors dish machine temperatures, assembles meal trays, cleans and sanitizes work area, and operates and maintains equipment.



Essential Functions:

  • Greets patient and obtains proper patient identifiers as provided in Room Service Training Manual.
  • Provides excellent customer service to patients and others encountered throughout organization.
  • Notifies nursing staff of patients who have ordered insulin.
  • Compiles and delivers floor stock and patient nourishments.
  • Communicates with host/hostess on cart delivery.
  • Assembles patient meals as per patient order.
  • Sets timers and ensures meal delivery within specified time allotment.
  • Communicates with Call Center Associates, Cooks, and Hostess/Hostess needs for proper meal assembly and delivery.
  • Restocks and cleans area.
  • Properly cleans pots and pans and runs through dishmachine.
  • Properly fills/drains dishmachine.  Cleans machine properly.
  • Dispose of trash, sweep and mop, clean hand sinks as per task sheet.
  • Clean and sanitize food carts.
  • Puts freight in assigned location in kitchen, completes proper acknowledgment of freight items received
HIPAA:  This position will have access to the following Protected Health Information in order to carry out the duties related to their position at Hays Medical Center based on the following criteria:
Primary – required (routine) to do the job;
Secondary – required for the job, but mostly be exception; and
None – no approved access
Description of InformationLevel 
Patient Demographic Information (information used to identify a person): Name, Date of Birth, Address, Race, Marital Status, ReligionNone 
Financial Information/Insurance (information related to insurance, billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Plan Elements Covered, Payment Information, Payment RatesNone 
Clinical Information (information that describes a patient’s health status): Diagnosis, Reports/Medical Notes, Test Results, Problem List, Procedures, History and PhysicalNone 
Coding Information (clinical information that is in (alpha) numeric format): ICD-9 Codes, Rev Codes, CPT CodesNone 


Education/Experience: High school graduate or equivalence preferred; prior food service experience preferred.

Certificates and Licenses: ServSafe certification required or must obtain within the first six months of employment. Additional certification may be required for certain settings or populations. Specific information and the timeframe in which such certification must be attained will be provided by the department director/manager/supervisor at time of hire/transfer into department.


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